Return request

In general we do not make returns difficult. But we do impose some conditions on the goods that are returned:

• the product will be returned within 14 days.
• the product is undamaged and returned in original condition.
• the product is returned in the complete original packaging.

However, some items are also subject to additional return conditions. For example, printers can only be returned if they have not been used and have not printed anything. Mobile computers, PDAs and tablets can only be returned if they have not been started. Click here for a detailed description of our additional return conditions.

If you want to return labels, printer ribbons or other consumables, this is only possible if the packaging has not been opened and no roll has been used.

Items such as print heads, circuit boards and batteries can unfortunately not be returned, because we can no longer guarantee that they are unused and new.

For returns, preferably use an outer box to prevent shipping labels from being stuck to the original packaging or written on with a pen or marker.

The shipping costs for the return, are in the first instance for your own account. These costs may be offset against a subsequent order.

Sent your return goods to:

POSdata Nederland Retouren
Kerkstraat 41
NL-7442EB Nijverdal
Nederland