Return request

In general we do not make returns difficult. But we do impose some conditions on the goods that are returned:

• the product will be returned within 5 business days.
• the product is undamaged and returned in original condition.
• the product is returned in the complete original packaging.

Additional return conditions apply to most devices. In general, if the packaging of a device has been opened, it cannot be returned or exchanged. Click here for a detailed description of our additional return conditions.

If you want to return labels, printer ribbons or other consumables, this is only possible if the packaging has not been opened and no roll has been used.

Items such as print heads, circuit boards and batteries can unfortunately not be returned, because we can no longer guarantee that they are unused and new.

For return shipping, please use an outer box so that no shipping labels are stuck to the original packaging. There should also be no writing on the original packaging with a pen or marker.

The shipping costs for the return, are in the first instance for your own account. These costs may be offset against a subsequent order.

Sent your return goods to:

POSdata Nederland Retouren
Kerkstraat 41
NL-7442EB Nijverdal
Nederland